The need for secure healthcare communications
25%
20%
57%
$13.2bn
The only healthcare messaging app you will ever need
Talk with patients
Connect with clients across different communication channels and apps they already use on a daily basis.
Talk with colleagues
Ticketing system, complete chat history, and role-based permission. Provide 24/7 support to clients from anywhere: mobile device, desktop, or web browser.
Talk with vendors
Collaborate with vendors involved in delivering financial services for your clients. Whether they use Slack, Microsoft Teams, Skype for Business, email, or other channels, you can talk with them all using Rocket.Chat.
Keep your patients’ data protected
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Improve operational efficiency
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Automate key touchpoints
Leverage smart workflows to streamline repetitive work. Use our chat API to automate routine patient outreach by sending timely and relevant messages that inform and engage your patients throughout their journey.
Patient-centric contact center
Route patients to the best-skilled doctors or nurses to address their needs. Transform the patient experience using self-service and chatbots. Resolve cases faster with automated workflows.
Improve provider collaboration
Use channels, threads, and discussions to easily collaborate and communicate with colleagues and external vendors. File sharing functionalities make it easy for providers to exchange patient information in the most secure way.
Access full patient conversation history
Full patient conversation history enables providers to easily find and access important patient information. No matter which communication channels your patient uses, the entire conversation is available in one place.
Reduce phone calls
Prompt your patients to start texting instead of calling. Modernize the way you connect with your patients and say goodbye to hours spent on phone calls, phone tags, and voicemails.
Boost user adoption
With Rocket.Chat, patients don’t have to install yet another app to connect with their healthcare providers. They can use existing channels and apps such as Whatsapp, SMS, email, and social media, resulting in higher user adoption.
