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First, we’d like to give a quick nod to the team at Mattermost.

They’ve also built a great product and share the same open source philosophy as us. If you’re here to evaluate Rocket.Chat vs Mattermost, you’re already on the right track to find a platform that will help enable real-time conversations across your business while keeping your data fully protected.

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So what’s the [.c-red]difference between Rocket.Chat and Mattermost?[.c-red] How do I pick?

We’ll compare features, capabilities and all of that (important) stuff further down this page, but the biggest difference is our DNA.

The founding team at Mattermost built a platform specifically focused on helping developers by making DevOps real-time while the team at Rocket.Chat is focused on building software to enable every conversation to happen in real-time; between colleagues, with other companies, with your customers and also with the apps you love.

Here are 4 reasons why companies pick Rocket.Chat over Mattermost

Rocket.Chat community version includes basic LDAP directory sync

Every LDAP feature, such as basic directory sync, SAML, Oauth or advanced LDAP functionalities are paid with Mattermost. The community version doesn’t include any of it. With Rocket.Chat, basic directory sync is included in the community license. If that’s all you need, you’re free to use it as you please and if you need more advanced LDAP functionalities you can test and see your users flowing in before making a commercial commitment. That’s faster time to value.

Rocket.Chat offers a truly permissive open source license

Rocket.Chat’s community edition is licensed under the most well-understood and permissive open source license – the MIT source license. Mattermost offers a more restrictive MIT-COMPILED-LICENSE which pushes anyone depending on enhancing or modifying their source code into agreements such as AGPL V3.

AGPL V3, one of the more restrictive open source licenses known, enforces all modified code to be made open source. Any enhancements made by large enterprise customers, for example, can be forced to be made open source and shown to everyone – including your competitors.

Rocket.Chat is backed by a larger developer community

Not an opinion, just the numbers. Rocket.Chat has over 30,000 stars on Github while Mattermost just over 20,000. That means Rocket.Chat has about 10,000 more developers helping improve the source code every day.

Rocket.Chat goes beyond DevOps

Mattermost is fully focused on DevOps. That’s all it’s made for. Rocket.Chat does everything Mattermost does around DevOps while also giving you the option to communicate with your customers.

It has a whole suite of customer service solutions that comes with the platform including integrations with Whatsapp for Business, SMS, Twitter, live website chat, Facebook Messenger, Telegram and email. Customers can message you from any of these channels and your teams can collaborate with them in real-time through Rocket.Chat while staying completely secure and compliant.

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Still not convinced? No problem.

Here’s an in-depth feature comparison of Rocket.Chat vs Mattermost.

Rocket.Chat

Heading

Open Source

MIT License

Hosting

SaaS

Self-hosted

Talk with

Colleagues

Customers

Partners and vendors

Other companies

Team collaboration features

Teams and channels

Discussions

Voice, video, and screen sharing

File, image, and link sharing

Self-messaging

Native video integration

Unlimited search history

Federation

Robust notification centers

Engagement dashboard

Read receipts

Advanced roles and permissions

Guest access

Encrypted push notification

Real-time translation

Open channels

White lableing

Omnichannel features

Manual & Auto Chat Routing

Queue Management

Agent office hours configuration

Facebook, Whatsapp, Twitter Integrations

SMS & CRM Integration

Email Inbox

Analytics and Real-time monitoring dashboards

Chat tagging and forwarding

Integrations

Active Directory/LDAP

Okta/OneLogin

App Marketplace

API

Privacy and Security

Post incident reports

ISO 27001 (external audit)

OAuth with Google

Single Sign-On with ADFS, Okta, One Login via SAML 2.0

End to end encryption

Access control policies

Off the record

Multi-factor authentication

Incident collaboration

ID-only push notifications

Apps

Native apps for iOS, Android, Windows, Mac and Linux

Community

On GitHub

Here’s what customers who picked Rocket.Chat have to say.

Gray B

Video Services Manager

Stefan Teubner

IT Project Leader, Audi Business Innovation GmbH

"Pexip has become mission-critical for our organization. It has streamlined our meeting collaboration to a standard system and cut down on drive time exponentially."