High performance teams lift off here. Are you ready?
Check out our different plans and add-on options - the right plan for you is here.
Community
The basics to get small teams started.
Deploy and host the free version of Rocket.Chat on your own server.
$0
/user/month
Includes:
Team collaboration
- Unlimited 1:1 and group messaging
- Up to 10,000 push notifications per month
- Up to 5 active marketplace apps
- Basic user sync
- OAuth basic social logins
- End-to-end encryption
- Full messaging history
- 1:1 federated messaging
Omnichannel customer collaboration
- Distribute inquiries across available agents
- Analytics and real-time monitoring
Channels
- Livechat
- Email (basic)
- SMS (basic)
Support
- Peer-to-peer community assistance
Deployment options
- Self-managed
Enterprise
See Add-Ons
The highest level of security, regulatory compliance, performance and scalability.
Pricing based on number of team collaboration users & omnichannel agents.
$7
/user/month
Minimum of 25 users
$35
/agent/month
Minimum of 5 agents
Contact us for pricing
Includes everything in Community, plus:
Team collaboration
- Unlimited & secure push notifications
- Full Matrix Federation
- Advanced identity management
- High availability
- Centralized admin controls and granular audit logs
- Data loss prevention
- Video conferencing integrations
- Customizable user permissions
- Guest users
- Custom white-label branding
- Delivered/read receipt
Omnichannel customer collaboration
- Templated messages for common messages
- Route returning customers to previous agent
- High impact inquiry prioritization
- Queue waiting time display
- Mobile app for agents
- Inquiry forwarding across teams and departments
- Multiple queues & departments
Channels
- Facebook Messenger
- WhatsApp Business
- Instagram Direct
- Telegram
- Email (premium, coming soon)
- SMS (premium, coming soon)
- VoIP
Support
- Web support portal
Deployment options
- Choice of self-managed or secure cloud
Enterprise Add-Ons
Chat Engine
Create custom messaging experiences within your app or website by integrating and white labeling Rocket.Chat components and enterprise features.
Professional Services
- Operations Quick Start
- Upgrade and Scale
- Design Session
- Data Migration
- Implementation Consulting
- Premium SaaS DevOps
Support packages
Support +
- Phone & email support
- 2 hour high priority tickets
Mission Critical
- Phone & email support
- 30min high priority tickets
- Dedicated CSM
Can we help?
We're here to help you with any questions you may have. If you’d like to take Rocket.Chat for a spin, start a free trial to get unlimited access to all enterprise features for 30 days.
FAQs about Rocket.Chat pricing
Is the Community Edition really free?
Are there any price differences between cloud and self-managed plans?
Do you offer special programs for government and public sector customers?
Do you offer special programs for non-profit organizations, open source projects, or educational institutions?
How long do trials last?
How do I report issues and get support?
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in over 150 countries
